Customer Service Assistants Needed

Full-Time

Job Type

Providing introductory information, such as a product manual explanation, to prospective and new customers Handling customer complaints and troubleshooting issues with products or services Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received Accessing databases to retrieve account information for customers

Responsibilities

Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively

Requirements & Skills

SHS or Diploma is Needed as the qualification requirement

Minimum Qualification Requirements

less than 1 year

Minimum Experience