Online Sales Workers Needed Urgently At Accra

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Company Name

Full-Time

Job Type

Office

Work Setup

No specific deadline lines

Application Deadline

1. *respond to sales inquiries fast* reply to dms, whatsapp messages, comments, and emails within 5-15 minutes. Answer questions on price, sizes, delivery, and stock. Speed wins the sale online. _example_: “hi, yes we have it in black. Delivery to tema is gh₵20. Shall i reserve one for you?” 2. *convert leads into paid orders* don’t just chat — close. Guide customers from “how much?” to “payment received.” send momo numbers, payment links, or bank details. Follow up on abandoned carts. _goal_: turn browsers into buyers. 3. *process orders & coordinate delivery* confirm payment, package items correctly, write delivery details, and hand off to dispatch riders. Update customer with tracking info. Fix delivery issues fast. _rule_: no payment, no dispatch. 4. *handle objections & customer complaints* when customers say “too expensive” or “item not as described,” stay calm.

Responsibilities

*requirements & skills* 1. *fast typing & sales communication* type 35+ wpm on phone/pc. Write short, persuasive messages with no grammar errors. Know how to use whatsapp business, instagram dm, and email. Must reply in twi/ga + english when needed. _test_: can you answer 10 customer dms in 15 minutes? 2. *digital payments & basic math* comfortable with momo, bank apps, and payment links. Calculate totals, delivery fees, and discounts without mistakes. Track who has paid vs pending. _rule_: one wrong digit = wrong momo = lost money. 3. *persuasion & thick skin* stay polite when customers say “too expensive” or insult your product. Know how to overcome objections, upsell, and close without begging. Don’t take “no” personal. _mindset_: every “not today” is one follow-up away from “send momo”. --- these 3 cover the must-haves: *speed, money accuracy, and selling mindset*.

Requirements & Skills

Should have completed senior high school or tertiary

Minimum Qualification Requirements

2 years

Minimum Experience