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Full-Time
Job Type
Office
Work Setup
November 24, 2026
Application Deadline
1. Respond to customer inquiries via phone calls, WhatsApp, and social media in a timely and professional manner. 2. Provide accurate information about products, prices, and services to customers. 3. Handle and resolve customer complaints and issues promptly. 4. Take and process customer orders and follow up on deliveries. 5. Maintain a positive and professional attitude towards customers at all times. 6. Keep records of customer interactions, inquiries, and complaints.
Responsibilities
1. Minimum of SHS/WASSCE - Diploma or Degree is an advantage. 2. 1+ year experience in Customer Service or similar role. 3. Excellent communication skills in English and Twi. 4. Must be familiar with WhatsApp, Facebook, and basic computer use. 5. Good interpersonal skills, patient, and polite. 6. Ability to work under pressure and stay in the factory accommodation. 7. Must be resident in or willing to relocate to Accra.
Requirements & Skills
- SHS / WASSCE Certificate - Can read, write and speak good English - Knows how to use smartphone (WhatsApp, Facebook) - Friendly and polite with customers
Minimum Qualification Requirements
1 year
Minimum Experience
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