Customer Service Representatives Needed at Tema and Accra

Full-Time

Job Type

Office

Work Setup

November 24, 2026

Application Deadline

*1. Handling Customer Inquiries & Complaints* Answer questions, resolve complaints, troubleshoot issues via phone, chat, email, or in-person, and ensure the customer leaves satisfied. *2. Providing Product / Service Information* Explain products, services, pricing, policies, and procedures accurately, and guide customers on how to use them properly. *3. Maintaining Customer Records & Feedback* Document all interactions, update customer accounts, log complaints, and forward feedback to management to improve service quality.

Responsibilities

*Requirement:* Minimum WASSCE / Diploma with 1+ year experience in customer service, call center, or front desk *Skill:* Excellent communication & problem-solving skill - fluent in English, patient, good listener, and able to stay calm under pressure.

Requirements & Skills

_Minimum Qualification Requirement:_ WASSCE Certificate or Diploma in any field.

Minimum Qualification Requirements

2 years

Minimum Experience