Customer Service Representatives Needed at Tema and Dome

Full-Time

Job Type

Office

Work Setup

July 3, 2026

Application Deadline

*3 key responsibilities of a customer service representative:* *1. Handling Inquiries* Answering calls, emails, and chats to resolve questions, complaints, and requests quickly. *2. Problem Resolution* Troubleshooting issues, processing returns/refunds, and finding solutions that keep customers satisfied. *3. Maintaining Records* Logging interactions, updating customer accounts, and tracking trends to improve service.

Responsibilities

*2 key requirements & skills for customer service representatives:* *1. Communication* Clear speaking and writing, active listening, and ability to explain things simply. *2. Problem-Solving & Patience* Staying calm under pressure, thinking quickly to resolve issues, and keeping a positive tone.

Requirements & Skills

Should have completed senior high school or tertiary education

Minimum Qualification Requirements

2 years

Minimum Experience