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Lo Jay hotel

Company Name

Full-Time

Job Type

No specific deadline

Application Deadline

*1. Overall Hotel Operations & Staff Management* - Oversee daily operations of all departments (front office, housekeeping, kitchen, restaurant, security). - Recruit, train, schedule and supervise all staff, ensure discipline and high performance. *2. Guest Satisfaction & Service Quality* - Ensure excellent customer service and handle VIP guests and major complaints. - Maintain quality standards for rooms, food, cleanliness and service to ensure repeat customers. *3. Business Growth, Finance & Reporting* - Control budget, expenses, pricing and stock to increase profit and reduce wastage. - Prepare financial reports, sales reports, and plan marketing strategies to grow the hotel business.

Responsibilities

*1. Leadership, Management & Experience* - Must have 3-5 years proven experience as Hotel Manager / Assistant Manager. - Strong leadership, decision-making and problem-solving skills with ability to lead a large team. *2. Customer Service, Finance & Integrity* - Excellent customer service, communication and sales skills with good knowledge of budgeting and stock control. - Must be honest, disciplined, smart, and willing to work under pressure including weekends and holidays. -

Requirements & Skills

*Minimum Qualification:* - Degree / HND / Diploma in Hotel Management, Hospitality Management, Business Administration or related field. MBA is an added advantage. - - -

Minimum Qualification Requirements

3 years

Minimum Experience

GH₵ 2,000 - 3,000 Show contact
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