Hotel Supervisor Needed at Tema(No Agent)

Lo Jay hotel

Company Name

Full-Time

Job Type

No specific deadline

Application Deadline

*1. Staff Supervision & Daily Operations* - Supervise waiters, cooks, cleaners and security to ensure smooth daily running of the hotel/restaurant. - Create duty rosters, assign tasks, and ensure all staff report on time and in proper uniform. *2. Customer Service & Quality Control* - Handle customer complaints professionally and ensure high level of customer satisfaction. - Check food quality, room cleanliness, and service standards before guests are served. *3. Sales, Stock & Reporting* - Monitor daily sales, stock levels, and control wastage. - Keep accurate records and give daily reports to management on sales, expenses and staff performance.

Responsibilities

*1. Leadership, Communication and Experience* - Must have good leadership, communication and customer service skills. - At least 2-3 years experience as Supervisor / Manager in hotel or restaurant, ability to work under pressure. *2. Honesty, Punctuality and Flexibility* - Must be honest, punctual, hardworking and disciplined. - Willing to work flexible hours including weekends and holidays, with smart appearance and good organizing skills.

Requirements & Skills

- Diploma / HND / Degree in Hotel Management, Hospitality, Business or related field - WASSCE / Certificate in Hospitality Management with 2-3 years supervisory experience is also accepted - Must be able to read, write and use computer / POS system - Must be 25 years and above - Knowledge of hospitality standards and hotel operations -

Minimum Qualification Requirements

1 year

Minimum Experience