Full-Time
Job Type
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Responsibilities
Work experience as a hotel front desk agent, receptionist or similar role experience with hotel reservations software, like cloudbeds and roomkeypms understanding of how travel planning websites operate, like booking and tripadvisor customer service attitude excellent communication and organizational skills
Requirements & Skills
Shs is the qualification requirements needed
Minimum Qualification Requirements
less than 1 year
Minimum Experience

SA Consult Limited
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