AmeMarket
Company Name
Full-Time
Job Type
Middle
Career Level
Customer service responsibilities: 1. Delivering information about a company's products and services 2. Answering queries and concerns about a company's products or services 3. Processing orders and transactions 4. Resolving issues and handling customer complaints 5. Collecting customer feedback 6. Responding to customer reviews 7. Working as part of a team 8. Handling customer administrative tasks 9. Providing proactive customer outreach
Responsibilities
Product knowledge Understand the features, benefits, and specifications of products or services Be able to address customer inquiries Compare products to similar products on the market Problem-solving Be able to solve problems for customers Be able to escalate issues to the right people Other customer service skills: Active listening, Patience, Positive attitude, Adaptability, Time management, Digital literacy, Persuasion, and Conflict resolution.
Requirements & Skills
Shs, hnd graduates who possess a high level of proficiency in the english language
Minimum Qualification Requirements
1 year
Minimum Experience
Show contact
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AmeMarket
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