Full-Time
Job Type
Office
Work Setup
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Responsibilities
Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
Requirements & Skills
Diploma,HND,Degree is the certificate requirements needed
Minimum Qualification Requirements
less than 1 year
Minimum Experience
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Acheampong Kingsley
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