Full-Time
Job Type
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary.
Responsibilities
Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
Requirements & Skills
Diploma,hnd or degree are the certificate requirements needed
Minimum Qualification Requirements
less than 1 year
Minimum Experience
Enterprise Arena”s
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