1.Maintaining records and files.
3.Receiving incoming and making outgoing calls.
4. Arranging appointments
5. Taking messages
6.Hotel Reservations and Ticketing
7. Data entry all the reports submitted by the vendors/PMC
8. Complaint registration, escalation and confirming back the resolution status to the complainant.
1.A degree/diploma/HND in Hospitality Management with specialization in front office operations