Customer Services Advisor

Posted by Liberty Consultants MEMBER
15 days
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Job location
Accra
Company / Employer
Liberty Consultant Ltd
Job type
Full Time
Industry
Others
Business Function
Customer Support
Salary (per month)
GH₵ 800 - 1,000
Required experience (years)
2

About the role

Description
1.Maintaining records and files.
2.Receiving guest/clients
3.Receiving incoming and making outgoing calls.
4. Arranging appointments
5. Taking messages
6.Hotel Reservations and Ticketing
7. Data entry all the reports submitted by the vendors/PMC
8. Complaint registration, escalation and confirming back the resolution status to the complainant.

1.A degree/diploma/HND in Hospitality Management with specialization in front office operations

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