Outbound Telesales Agent

Posted by Iroko TV MEMBER
6 days
Apply for this job

Job location
Accra
Company / Employer
Cable TV Network
Job type
Full Time
Minimum qualification
Higher National Diploma
Industry
News & Media
Business Function
Customer Support
Total vacancies
50
Maximum age
45
Gender preference
Any
Application deadline
2019-03-31
Skills
Telesales
Required experience (years)
1

About the role

POSITION SUMMARY  
 
We are looking for an all-star outbound telesales Agents with a detail-oriented 
work-style and an analytical approach to problem-solving.  
 
DUTIES & RESPONSIBILITIES  
1. Provide timely and accurate information to the customer while ensuring quality and outstanding customer service.
2. Ability to renew and upgrade customer subscription before churn date.
3. Maintains customer records by updating account information
4. Identify and assess customers’ needs to achieve customer satisfaction
5. Managing and following up on leads by calling them
6. Contact potential or existing customers to inform and convince them to subscribe to the network.
7. Conducting sales presentations through the phone
8. Meeting monthly and quarterly sales goals in accordance with goals
9. Go the “extra mile” to meet sales quota and facilitate future sales
 
REQUIREMENTS 
 
● Naturally and effortlessly charismatic  
● Very strong interpersonal skills 
 
● Highly analytical with the capability to propose and defend your ideas
• Patience, persistence, and persuasiveness

Apply for this job