A Customer service executive is responsible for attending to and responding to customer complaints and concerns. They achieve this by answering phone calls and emails from customers. They also take orders and try to resolve all complaints and respond to inquiries by customers.
A customer service executive is tasked with making the customer happy by listening to them and providing them with the help they need to be satisfied. They make phone calls, reply to emails and do the necessary internal coordination needed to solve the customer's problems.
Customer service executives are at the forefront of the organization’s public relations managing customers and helping them through their challenges. These are some of their roles and responsibilities in Ghana.
Customer service executives of all types like need relevant skills to succeed at their job. Some of them are;
The salary of a construction worker in Ghana per month is from GH₵2,210 to GH₵6,690 and an average of GH₵4,340 (According to salaryexplorer)